Things people ask us

Questions, Answered

Is registration free?

Yes, creating a profile and browsing matches is completely free. Premium plans unlock messaging and advanced filters.

How are matches suggested?

Matches are based on your preferences such as community, location, profession and lifestyle, refined by our matching engine.

Can parents manage a profile?

Yes, parents and guardians can create and manage a profile on behalf of their son or daughter.

Is there a mobile app?

Yes, the Perfect Marry app is available on both Android and iOS for matching on the go.

What plans are available?

We offer Free Essential package for 3months, Premium and NRI packages with increasing features such as unlimited messaging and priority support.

What does a premium & NRI plan include?

Premium & NRI plans let you send More interests and messages, view contact details, and increased features.

Can I upgrade later?

Yes, you can upgrade your plan anytime and the remaining value of your current plan is adjusted.

What payment methods are accepted?

We accept UPI, credit/debit cards, net banking and popular wallets through a secure payment gateway.

Is my payment information safe?

Absolutely. All payments are processed over encrypted connections and we never store your card details.

Can I get a refund?

Refunds are governed by our Refund Policy. Eligible requests are processed within 7–10 business days.

Will I get an invoice?

Yes, invoice is emailed to you immediately after every successful payment.

How are profiles verified?

Members submit a government ID and selfie, which our team reviews before awarding a verified badge.

Who can see my photos?

You control photo visibility — make them public, visible to premium members only, or protected by request.

How do I report a suspicious profile?

Use the Report button on any profile. Our moderation team investigates every report promptly.

Is my data shared with third parties?

No. We never sell your personal data. See our Privacy Policy for full details on how information is handled.

How do I reset my password?

Click "Forgot password" on the login screen and follow the link sent to your registered email or phone.

How do I hide my profile temporarily?

Go to Settings and switch your profile to "On Hold" — it stays saved but is hidden from search.

How do I delete my account?

Submit a delete request from Settings. Your data is removed after a short cooling-off period.

Can I change my registered mobile number?

Yes, update it under Settings → Account. You will verify the new number with an OTP.

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